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<p class="MsoNormal"><span style="font-size:12.0pt">Just FYI – contact info for a T-Mobile person who’s worked w/a number of NM libraries in the past. I don’t know if Silver City worked through Chad or someone else…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Chad Sundloff </span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Sr. Government Account Manager <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Mobile 801.953.9238<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:%0Dchad.sundloff@t-mobile.com"><span style="color:#954F72">cha</span></a><a href="mailto:%0Dchad.sundloff@t-mobile.com"><span style="color:#954F72">d.s</span></a><a href="mailto:%0Dchad.sundloff@t-mobile.com"><span style="color:#954F72">undloff@t-mobile.com</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Constantia","serif";color:#403152">Patricia<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#403152">Patricia Moore<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#403152">G.O. Bond and Technology Consultant<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#403152">NM State Library - Development Bureau<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:8.0pt;color:#403152">505.476.9724 // 800.340.3890<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:8.0pt;color:#002060"><o:p> </o:p></span></i></b></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> nmythserv-bounces@lists.zianet.com [mailto:nmythserv-bounces@lists.zianet.com]
<b>On Behalf Of </b>Marivel Medel<br>
<b>Sent:</b> Tuesday, July 21, 2020 12:08 PM<br>
<b>To:</b> nmythserv@lists.zianet.com<br>
<b>Subject:</b> [EXT] Youth Services News Hot Spots in Covid Times<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Regarding hotspots as discussed on the Youth Services zoom meeting today;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Our library was a part of a State library pilot program from 2016 that gave us hotspots to test out for circulation.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We decided to move forward with it after the 4 year testing period despite losing about one hotspot per quarter to patrons who never returned or returned the them to us.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Recently we reached out to T-Mobile to purchase 5 more hotspots planning to purchase with regular funds. They had a sort of promotion for Covid-19 times and were able to give them to us for free with an additional
price reduction for the data. This was amazing, obviously, but we think that it was also just sheer luck/generosity of these times that we were able to get them for free. I would not count on this being a regular promotion but of course anyone is free to try
with T- Mobile. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">So just a few tips I have for libraries attempting to add hotspots to circulation in these times based on what our experiences have been;<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="font-size:12.0pt">When you contact internet providers about the possibility of reduced costs ask to speak to government reps/ community outreach reps- state you are a public library/ school library etc. first so you start off talking to
the right person who can help you best with price reductions/promotions. Providers usually haves separate departments for this.
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="font-size:12.0pt">First reach out to the internet providers in your area that best cover your population - we have patrons in outlying communities where the coverage does not work. Most internet providers have a map of coverage on their
websites to see where you fall. <o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="font-size:12.0pt">Rates and device prices lie anywhere in-between 10-100 bucks a month for different data plans. Make sure to understand
<i>technically unlimited</i> plans – watch out for data caps! With our data caps this means patrons who check out hotspots at the end of the month will have significantly slower data speeds.
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-size:12.0pt;font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif"">
</span><span style="font-size:12.0pt">In our catalog we typically have different hotspots with different permissions; for example we have a strictly reserve-able hotspot and a first come first hotspot that is un-reservable, this helps us give everyone a better
chance of getting one in a timely fashion. Where this could be useful for Covid times in specific is perhaps making some hotspots only reserve-able for students, or for families with more than a certain amount of school aged children, teachers etc.
<o:p></o:p></span></p>
<p class="MsoListParagraph"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The Public Library Association has a great
<a href="http://www.ala.org/pla/initiatives/digitallead/hotspot-playbook">
hotspot playbook</a> that has tons of good info. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Hopefully some of this information is at least a little useful to anyone
</span><span style="font-size:12.0pt;font-family:Wingdings">J</span><span style="font-size:12.0pt">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS"">MJ Medel<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS"">Children’s/Youth Services Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS"">Silver City Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS";color:#303030;background:#FCFBFB">(575) 538-3672</span><span style="font-family:"Comic Sans MS""><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS"">515 W College Ave<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Comic Sans MS"">Silver City, NM 88061<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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