Youth Services News Nmythserv Digest, Vol 129, Issue 16

Wed Sep 22 15:48:59 MDT 2021

Hi All,

We use to have a self checkout and most of the times people were scanning but it wasn't checking out, so we did away with the self check and preferred to have that exchange with our customers.

We do have the gate and you are right sometimes it doesn't go off  when the items haven't been desensitized.  We took all of our DVD disc from the holders and now we fill them once they come up for check out. We keep the gate up for the perception that we have security, it helps, but for the most part the gate works.  I relive on staff to be at the desk for welcoming while getting duties done, but know and keep a watchful eye for items not going off.

We also have security cameras installed.

“Libraries store the energy that fuels the imagination. They open up windows to the world and inspire us to explore and achieve, and contribute to improving our quality of life. Libraries change lives for the better.” -Sidney Sheldon

[cid:61287a22-612c-4aaa-9aca-324b215be4aa]

Angela Watkins

Library Director

Aztec Public Library

319 S ASH

Aztec, NM 87410

(505)334-7657

Fax: (505)334-7659

Email: awatkins at aztecnm.gov

________________________________
From: nmythserv-bounces at lists.zianet.com <nmythserv-bounces at lists.zianet.com> on behalf of Beth Nieman <banieman at cityofcarlsbadnm.com>
Sent: Wednesday, September 22, 2021 1:33 PM
To: nmythserv at lists.zianet.com <nmythserv at lists.zianet.com>
Subject: Re: Youth Services News Nmythserv Digest, Vol 129, Issue 16

Hi, Nadine--

We used to have security gates at Carlsbad Public Library, but we no longer do. We do use RFID tags currently, but it's mainly for ease of circulation.

We originally had security gates because we had magnetic strips in all the books (before RFID tags were available). The gate alarms did not always work, and if they did work, it required a staff member to come out from behind the circulation desk and try to get the patron to come back and check out again. This caused potential for a negative or embarrassing patron interaction, especially if the patron had already gone through the checkout line once.

One continuous problem we had with the gates is that children would climb or swing on them while their parents had their backs turned at the circulation desk. This caused a lot of wear and tear and I'm sure was part of the reason they didn't always work. Of course it created another opportunity for a potentially negative patron interaction if the staff asked parents to have their kids stop climbing, etc.

I think what finally caused the library director to say "enough is enough"  is when we realized that, following one of our library-wide material inventories, we learned that most of the lost/missing materials were not stolen; instead, they were checked out to a patron, so we knew where they were, even if the patron did not return them. At least we could place a hold on their account until they returned or paid for missing items.

As for outright theft, we do use security cameras. They helped us catch a DVD thief a few months ago.Our front-desk staff is pretty sharp, and they notice when unusual things are happening. In these cases, which are relatively rare, the librarians and front desk staff will be extra vigilant until we figure out who is taking things, and our director will take the appropriate action from there. If you have a lot of self-check out patrons, maybe the security gates would be a good thing, but we always have at least one if not two people working at the circulation desk, which is close to the exit doors.

On Wed, Sep 22, 2021 at 12:00 PM <nmythserv-request at lists.zianet.com<mailto:nmythserv-request at lists.zianet.com>> wrote:
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Today's Topics:

   1.  RFID (Nadine Jiron)

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Message: 1
Date: Wed, 22 Sep 2021 10:02:06 -0700
From: "Nadine Jiron" <librarydir at grantsnm.gov<mailto:librarydir at grantsnm.gov>>
To: "nmythserv at lists.zianet.com<mailto:nmythserv at lists.zianet.com>" <nmythserv at lists.zianet.com<mailto:nmythserv at lists.zianet.com>>
Subject: Youth Services News RFID
Message-ID: <a7dbb55bd89741b988209b89833ac3bf at grantsnm.gov<mailto:a7dbb55bd89741b988209b89833ac3bf at grantsnm.gov>>
Content-Type: text/plain; charset="utf-8"

Good morning everyone,
I'm seeking information on RFID tags and security gates. It has always been practice to place RFID tags on our materials, but our library dose not have security gates in place to read them. I am on the fence with investing in the gates so my question to you all is 1. do you have them in place 2. What is the maintenance of them 3. how effective are they and are they worth the investment.

Nadine E. Jiron, Director
Grants Public Library
1101 N. First St
Grants, NM 87020
505-972-0310
librarydir at grantsnm.gov<mailto:librarydir at grantsnm.gov>
What we do has far greater impact than what we say....
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End of Nmythserv Digest, Vol 129, Issue 16
******************************************

--

Beth Nieman, MLS
Youth Services Librarian
[https://docs.google.com/uc?export=download&id=1w81z4GkTSbiXiiQundiknm3yRMuZ5wy7&revid=0B387UXXDPgI5QlpaK2FFSzhGN29ST2hBdmlKbHRXYlptL2c0PQ]
101 S. Halagueno Street
Carlsbad, NM  88220
575-885-6776

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