[Nmsalsa] Polaris back up -- I hope -- Fw: [EXT] Ticket Update - 944738: Unable to connect

[VanDyk, Margaret, DCA]

Hi Brad,


I was able to connect to the Polaris client server with no problem.


Margaret

________________________________
From: nmsalsa-bounces at lists.zianet.com <nmsalsa-bounces at lists.zianet.com> on behalf of Carrington, Bradley, DCA <Bradley.Carrington at state.nm.us>
Sent: Friday, April 2, 2021 10:19 AM
To: nmsalsa at lists.zianet.com
Subject: [Nmsalsa] Polaris back up -- I hope -- Fw: [EXT] Ticket Update - 944738: Unable to connect



Hello all,


Please try your connections to the Polaris client server and let me know if you get in.


I'm stuck in meetings but after lunch I?'ll send info on connecting using Leap.


Thanks,

Brad


________________________________
From: Carrington, Bradley, DCA
Sent: Friday, April 2, 2021 10:18 AM
To: Innovative Ticket Notification
Subject: Re: [EXT] Ticket Update - 944738: Unable to connect


?

Hello Jim,

It seems to work now!  Thank you.  I'll ask my consortium members to login and let you know of any problems.

Brad


________________________________
From: Innovative Ticket Notification <TicketNotification at iii.com>
Sent: Friday, April 2, 2021 10:15 AM
To: Carrington, Bradley, DCA
Subject: [EXT] Ticket Update - 944738: Unable to connect


[https://3468342.app.netsuite.com/core/media/media.nl?id=168524&h=fa4dab9d5713cf7470cf&&&&;c=3468342]
$R

Ticket # 944738:"Unable to connect" has been updated. If you would like to reply with further information regarding this ticket, update the ticket in the Supportal<https://iii.rightanswers.com/portal/ss> or reply to this email.

Description

We have updated the Remote App to use the appropriate connection.

Jim




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